Shipping and return policies for FREEJAZZ recordings

Shipping Info
Your items will typically ship within five working days. We don't ship during the weekend or on holydays. All shipments will have track and trace. Our shipping partner is post.nl, please refer to their website for delivery times and possible delays. www.postnl.nl/en/

Please not that all items ship from EUROPE, the Netherlands! Customs duty might apply for your country!
Return Policy
We offer a returns policy on all physical items returned in re-saleable condition within 14 days of receipt.
Return shipping costs are at your own expense.

All returns must be declared before shipment.
Please contact us using the bandcamp order help system for return authorization and advise on how to return your items.
You can also contact us using the "Contact FREEJAZZ recordings" button on our bandcamp label page.

We accept items to be returned as long as they are in a resale-able condition.
To be resale-able they must not have been played, or handled and must be within their original cellophane wrapper (if received with one) and not damaged in any way.
If the item is considered factory-defective, we will replace the purchased item with a fresh copy of that title (if still in stock).

Please do not return any items before contacting us as we will not be able to process your returns package.

We cannot accept returns of digital format products.